Terms of Service

Cleanora Phone · Effective: July 16, 2026 · Last updated: July 16, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you ("you" or "the user") and EXO Studio ("EXO Studio," "we," "us," or "our"), based in Hanoi, Vietnam, and govern your access to and use of the Cleanora Phone mobile application and any updates, features, and content it provides (collectively, the "App").

By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and by any policies referenced within them, including our Privacy Policy. If you do not agree, please do not install or use the App.

Your use of the App is also subject to the Apple App Store Licensed Application End User License Agreement ("Apple Standard EULA"). Where these Terms and the Apple Standard EULA conflict, the terms more protective of your rights as a user shall apply to that specific matter.

If you are using the App on behalf of an organization, you represent that you have the authority to accept these Terms on its behalf. You must be old enough to form a binding contract in your jurisdiction to use the App.

2. License to Use the App

Subject to your compliance with these Terms, EXO Studio grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to download and use one copy of the App on any Apple-branded device that you own or control, solely for your personal, non-commercial use, and as permitted by the App Store terms.

This license does not transfer any ownership of the App to you. All rights not expressly granted in these Terms are reserved by EXO Studio and its licensors.

3. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You must not, and must not permit anyone else to:

• Copy, modify, distribute, sell, rent, lease, sublicense, or otherwise commercially exploit the App or any part of it, except as expressly permitted;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by applicable law;
• Remove, obscure, or alter any proprietary notices, labels, or marks in the App;
• Use the App to violate any applicable law or regulation, or to infringe the rights of any third party;
• Interfere with, disrupt, or attempt to gain unauthorized access to the App, its systems, or any networks connected to it;
• Introduce viruses, malware, or any other harmful code, or use automated means to overload or impair the App;
• Interfere with the advertising shown in the App, or generate invalid ad impressions or clicks by any automated or deceptive means;
• Use the App in any way that could damage, disable, or impair its functionality or interfere with any other party's use of it.

4. User Content & Responsibilities

The App lets you select, process, and manage content stored on your own device — your photos, videos, and contacts ("your content"). You retain all rights to your content. EXO Studio does not claim ownership of your content, does not receive it, and you are solely responsible for it and for the results of any actions you take using the App.

Deletion is permanent and irreversible. Cleanup features remove photos, videos, and contacts from your device. You are responsible for maintaining your own backups. Review any items carefully before confirming a deletion — EXO Studio cannot recover content that you remove or change, because we never hold a copy of it.

You represent and warrant that you have all necessary rights to the content you handle through the App and that your use of the App does not violate any law or the rights of any third party. You are responsible for keeping your device and operating system secure and up to date.

5. Intellectual Property

The App and all of its content — including software, source code, design, text, graphics, logos, icons, user interface, and the "Cleanora Phone" name — are owned by EXO Studio or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in the App or these materials other than the limited license expressly described in Section 2. You may not use EXO Studio's names, logos, or trademarks without our prior written permission.

If you send us feedback, suggestions, or ideas about the App, you grant EXO Studio a worldwide, royalty-free, perpetual license to use them to improve our products and services, without any obligation to you.

6. Advertising

The App is offered free of charge and is funded by advertising. By using the App, you agree that it will display advertising, including banner, native, interstitial, app-open, and rewarded ad formats served by Google AdMob and its mediation partners.

Advertisements are supplied by third parties. EXO Studio does not create, endorse, or control the content of the ads shown, and is not responsible for the products, services, or websites they promote. Your dealings with any advertiser are solely between you and that advertiser.

Rewarded ads are optional: you choose whether to watch one in exchange for the benefit described at the time. You are never required to watch a rewarded ad to use the App's features.

The data used to serve and measure advertising, and the choices you have over it — including Apple's App Tracking Transparency prompt and the consent form shown where required — are described in our Privacy Policy.

7. Third-Party Services

The App is distributed through the Apple App Store and relies on Apple's platform and operating system to function. Your use of the App is therefore also governed by Apple's applicable terms and policies. Apple is not a party to these Terms and is not responsible for the App or its content.

The App integrates third-party advertising, analytics, and attribution services, which are listed in our Privacy Policy. Those services are governed by their own terms and privacy policies, and EXO Studio is not responsible for their content, practices, or availability. Your dealings with any third party are solely between you and that third party.

8. Disclaimers (Provided "As Is")

The App is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, EXO Studio disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

EXO Studio does not warrant that the App will be uninterrupted, timely, secure, or error-free, that defects will be corrected, that its cleanup suggestions will be accurate or complete, or that the App will meet your requirements. You use the App at your own discretion and risk, and you are solely responsible for any consequences resulting from its use, including any changes to or deletion of content on your device.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

9. Limitation of Liability

To the fullest extent permitted by applicable law, EXO Studio and its owners, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of or inability to use the App, even if advised of the possibility of such damages.

To the fullest extent permitted by law, EXO Studio's total aggregate liability arising out of or relating to the App or these Terms will not exceed USD 50.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Termination

These Terms remain in effect while you use the App. You may end this agreement at any time by ceasing all use of the App and deleting it from your devices.

EXO Studio may suspend or terminate your license and access to the App at any time, with or without notice, if you breach these Terms or if we discontinue the App. Upon termination, the license granted to you ends and you must stop using the App. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will continue to apply.

11. Changes to the App and Terms

EXO Studio may update, modify, or discontinue the App or any of its features at any time, with or without notice. We are not obligated to provide any particular feature or to maintain the App indefinitely.

We may also revise these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the App after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, please stop using the App.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the App will be subject to the exclusive jurisdiction of the competent courts of Hanoi, Vietnam, unless mandatory law in your place of residence provides otherwise.

Nothing in these Terms affects any statutory consumer-protection rights that you may have and that cannot be waived or limited by contract under applicable law.

13. Contact

If you have questions about these Terms or the App, please contact us: