Support

LingoMate: AI Tutor · EXO Studio

Need help? Email us at exostudio.feedback@gmail.com. We usually reply within 1–2 business days.

Contact

For questions, bug reports, feature requests, or account/data enquiries, contact:

Frequently asked questions

Do I need an account?
No. LingoMate works without signing up. Your settings and progress stay on your device.
How does the AI tutor work?
To generate lessons, conversation replies and speaking feedback, the text you type and the speech you record for practice are sent to a third-party AI service that processes the request on our behalf. We do not attach your name, email or other personal identifiers. You are asked to agree to this in the app before anything is sent. See our Privacy Policy for details.
Why does the app ask for microphone and speech recognition access?
These are used only during speaking practice, to transcribe your speech and give pronunciation feedback. You can grant or revoke access anytime in iOS Settings.
How do I delete my data?
Deleting the app removes the settings and progress stored on your device. Conversation and speech content is processed transiently to produce a response and is not retained by us for profiling.
I found a bug or the app crashed.
Please email us with your device model and iOS version, and a short description of what happened. We appreciate the report and will look into it.

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